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customer service

How Can Business Intelligence Improve Customer Service

May 31, 2022August 20, 2022 Sreeram Sreenivasan Business Intelligence

Business intelligence and customer data analytics software help gain valuable customer insights that can help businesses deliver the best service. Check out this blog to know more

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How to Successfully Set Up Customer Service Call Center

May 20, 2020August 2, 2022 Sreeram Sreenivasan pg

It is important to have a good customer service center for every business. Here are the steps to successfully set up customer service call center.

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Top 6 Customer Service KPIs You Must Monitor Regularly

February 17, 2020August 10, 2020 Sreeram Sreenivasan KPI
customer service kpis

Here are the top 6 Customer Service KPIs you must monitor regularly to improve customer satisfaction and user retention.

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