Business intelligence and customer data analytics software help gain valuable customer insights that can help businesses deliver the best service. Check out this blog to know more
customer service
How to Successfully Set Up Customer Service Call Center
It is important to have a good customer service center for every business. Here are the steps to successfully set up customer service call center.
Top 6 Customer Service KPIs You Must Monitor Regularly
Here are the top 6 Customer Service KPIs you must monitor regularly to improve customer satisfaction and user retention.