{"id":8721,"date":"2020-06-23T07:15:00","date_gmt":"2020-06-23T07:15:00","guid":{"rendered":"https:\/\/ubiq.co\/tech-blog\/?p=8721"},"modified":"2025-08-14T05:32:15","modified_gmt":"2025-08-14T05:32:15","slug":"cto-dashboards-reports-benefits-kpis-metrics","status":"publish","type":"post","link":"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/","title":{"rendered":"CTO Dashboards &amp; Reports : Benefits, KPIs, Metrics"},"content":{"rendered":"\n<p>CTO dashboards and reports give at-a-glance status of technology infrastructure and allows CTO&#8217;s to quickly identify and fix issues. Here are the key benefits, KPIs and metrics for CTO dashboards and reports.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#CTO_Dashboards_Reports_Benefits_KPIs_Metrics\" >CTO Dashboards &amp; Reports : Benefits, KPIs, Metrics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#What_is_a_CTO_Dashboard\" >What is a CTO Dashboard<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#What_are_CTO_Reports\" >What are CTO Reports<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#Benefits_of_CTO_Dashboard\" >Benefits of CTO Dashboard<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#How_to_Create_CTO_Dashboard\" >How to Create CTO Dashboard<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#1_Understand_Your_Target_Audience\" >1. Understand Your Target Audience<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#2_Identify_CTO_KPIs_and_Metrics\" >2. Identify CTO KPIs and Metrics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#3_Design_Dashboard_Mockup\" >3. Design Dashboard Mockup<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#CTO_KPIs_and_metrics\" >CTO KPIs and metrics<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#1_Requests_Per_Second\" >1. Requests Per Second<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#2_Throughput\" >2. Throughput<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#3_Number_of_Errors\" >3. Number of Errors<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#4_Average_Response_Time\" >4. Average Response Time<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#5_Top_Pages_with_Page_Load_Time\" >5. Top Pages with Page Load Time<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#6_Most_Frequent_Requests\" >6. Most Frequent Requests<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/ubiq.co\/tech-blog\/cto-dashboards-reports-benefits-kpis-metrics\/#CTO_Dashboard_Examples\" >CTO Dashboard Examples<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CTO_Dashboards_Reports_Benefits_KPIs_Metrics\"><\/span>CTO Dashboards &amp; Reports : Benefits, KPIs, Metrics<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_a_CTO_Dashboard\"><\/span>What is a CTO Dashboard<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CTO dashboard is a visual collection of key IT KPIs and metrics about your business technology and infrastructure. It is meant for CTO&#8217;s and other senior level IT executives such as VP, Product Manager, IT manager, etc.<\/p>\n\n\n\n<p>CTO dashboard gives at-a-glance status of how your technology stack is doing, helps you measure performance, identify issues and fix them early.<\/p>\n\n\n\n<p>Most CTO dashboards automatically gather, consolidate, analyze and report data points from various technology assets of an organization, making it easy to get insights from a wide range of data sources, and make better decisions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_are_CTO_Reports\"><\/span>What are CTO Reports<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CTO reports are basically static version of CTO dashboards. While CTO dashboards show live data, CTO reports are periodic snapshots of the same information, or more summarized data points.<\/p>\n\n\n\n<p>CTO reports also help IT employees track performance compared to IT goals.<\/p>\n\n\n\n<p>Mostly, CTO reports are PDF exports of CTO dashboards that are automatically emailed to key stakeholders and decision makers who are too busy to regularly check-in on live CTO dashboards.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Benefits_of_CTO_Dashboard\"><\/span>Benefits of CTO Dashboard<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here are the key benefits of CTO dashboards. They<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide <a href=\"https:\/\/www.mulesoft.com\/resources\/esb\/what-is-single-source-of-truth-ssot\">Single point of information<\/a> about IT infrastructure<\/li>\n\n\n\n<li>Collect and report data from diverse data sources<\/li>\n\n\n\n<li>Simplify and present data visually<\/li>\n\n\n\n<li>Send automatic alerts in case of issues<\/li>\n\n\n\n<li>Send automated email reports to key stakeholders<\/li>\n\n\n\n<li>Provide at-a-glance status of vital technology stats<\/li>\n\n\n\n<li>Can be accessed anywhere, anytime, on any device<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Create_CTO_Dashboard\"><\/span>How to Create CTO Dashboard<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here are the steps to create CTO Dashboard and Report<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Understand_Your_Target_Audience\"><\/span>1. Understand Your Target Audience<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Find out who will use your dashboards, how and why. They may be CTOs, IT Managers, Product managers, etc. This will help you show relevant information in your CTO dashboard. For example, a CTO will need a comprehensive overview of all technology assets, while a product manager will be interested only in his\/her product&#8217;s vital stats. Conduct 2-3 meetings to understand their goals, what they are in-charge of, and what metrics matter to them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Identify_CTO_KPIs_and_Metrics\"><\/span>2. Identify CTO KPIs and Metrics<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Understand your audience&#8217;s business goals and objectives. Find out what metrics and KPIs they use to measure their performance against these goals. Ask them if there is anything more\/different that they would like to see on their dashboards.<\/p>\n\n\n\n<p>Also, find out how they get this information (via email, web portals, PDF, etc) and how frequently they need it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Design_Dashboard_Mockup\"><\/span>3. Design Dashboard Mockup<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Once you have a clear idea of your dashboard, use a <a href=\"\/dashboard-builder\">dashboard software<\/a> to quickly create a mock up. Organize KPIs &amp; metrics on your dashboard, in a top-down manner, with the most important metrics at the top, trends &amp; distributions in the middle, and granular details at the bottom.<\/p>\n\n\n\n<p>Make sure you choose the right visualization for each KPI metric to avoid confusing your audience.<\/p>\n\n\n\n<p>Conduct 2-3 meetings with key stakeholders &amp; decision makers to review your dashboard mock up, get sign off and start building your dashboard.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CTO_KPIs_and_metrics\"><\/span>CTO KPIs and metrics<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here are the key CTO KPIs and Metrics you must track on your CTO dashboards and reports.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Requests_Per_Second\"><\/span>1. Requests Per Second<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Requests per second measures the number of requests processed by your server per second. It gives a good idea about the server performance, concurrency and server load.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Throughput\"><\/span>2. Throughput<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Throughput is the amount of data received and sent by your website server per second. It helps you measure and optimize data costs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Number_of_Errors\"><\/span>3. Number of Errors<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>It is important to track all the errors that occur when people use your website\/app. So measure the overall number of errors per day, as well as break them down by error codes to find out and fix most common errors.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Average_Response_Time\"><\/span>4. Average Response Time<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Average Response time is the average amount of time your server takes to process a request. If your website\/app&#8217;s average response time is high, then it means your server is under heavy load. Monitor average response time throughout the day to find out when your server gets overloaded.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Top_Pages_with_Page_Load_Time\"><\/span>5. Top Pages with Page Load Time<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Page Load time is the amount of time it takes to load a web page on your website. It is important to track the top 5 pages with most page load time, as they will increase your average response time. Identify those pages and determine if you can reduce their page load time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Most_Frequent_Requests\"><\/span>6. Most Frequent Requests<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>It is also important to track the 5 most requested URLs to ensure there are no bottlenecks in serving them. Otherwise, they will spoil user experience and reduce customer satisfaction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CTO_Dashboard_Examples\"><\/span>CTO Dashboard Examples<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here&#8217;s an example of CTO dashboard created using <a href=\"https:\/\/ubiq.co\">Ubiq<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"1356\" src=\"https:\/\/i0.wp.com\/ubiq.co\/tech-blog\/wp-content\/uploads\/2020\/06\/website-performance-dashboard.png?resize=730%2C1356&#038;ssl=1\" alt=\"\" class=\"wp-image-8723\" srcset=\"https:\/\/i0.wp.com\/ubiq.co\/tech-blog\/wp-content\/uploads\/2020\/06\/website-performance-dashboard.png?w=1351&amp;ssl=1 1351w, https:\/\/i0.wp.com\/ubiq.co\/tech-blog\/wp-content\/uploads\/2020\/06\/website-performance-dashboard.png?resize=768%2C1427&amp;ssl=1 768w, https:\/\/i0.wp.com\/ubiq.co\/tech-blog\/wp-content\/uploads\/2020\/06\/website-performance-dashboard.png?resize=827%2C1536&amp;ssl=1 827w, https:\/\/i0.wp.com\/ubiq.co\/tech-blog\/wp-content\/uploads\/2020\/06\/website-performance-dashboard.png?resize=1102%2C2048&amp;ssl=1 1102w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/><\/figure>\n\n\n\n<p><a href=\"http:\/\/ubiq.co\/\">Ubiq<\/a>&nbsp;makes it easy to visualize data in minutes, and monitor in real-time dashboards.&nbsp;<a href=\"http:\/\/ubiq.co\/accounts\/register\">Try it<\/a>&nbsp;Today!<\/p>\n\n\n\n<p>Also read:<br><a href=\"https:\/\/ubiq.co\/tech-blog\/how-to-create-operational-dashboard-for-your-business\/\">How to Create Operational Dashboard for Business<\/a><br><a href=\"https:\/\/ubiq.co\/tech-blog\/top-5-crm-kpi-metrics-for-businesses\/\">Top 5 CRM KPI Metrics to Monitor<\/a><br><a href=\"https:\/\/ubiq.co\/tech-blog\/top-5-social-media-marketing-kpi-metrics-you-should-monitor\/\">Top 5 Social Media Metrics to Track Regularly<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CTO dashboards &#038; reports make it easy to monitor technology infrastructure. Here are the key benefits of CTO dashboards &#038; reports, along with CTO KPIs &#038; metrics.<\/p>\n","protected":false},"author":1,"featured_media":8724,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[514],"tags":[547,549,548],"class_list":["post-8721","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dashboards","tag-cto-dashboards","tag-cto-kpis","tag-cto-metrics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CTO Dashboards &amp; Reports : Benefits, KPIs, Metrics - Ubiq BI<\/title>\n<meta name=\"description\" content=\"CTO dashboards &amp; reports make it easy to monitor technology infrastructure. 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